Privacy Policy

Last Updated: 28th November 2024

Welcome to PeculiarEd. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, including our website, mobile application, and related services.

By accessing or using PeculiarEd, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.

1. Information We Collect

1.1 Information You Provide

When you register for an account, subscribe to our services, or contact us, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Payment Information (credit/debit card details, payment history)
  • Academic Information (school, class level, examination details)
  • Parent/Guardian details (for minors)

1.2 Information Collected Automatically

When you use PeculiarEd, we automatically collect certain information, including:

  • Device Information: Type, operating system, and browser type.
  • Usage Data: Pages visited, time spent, navigation paths, and access times.
  • IP Address: Used for location-based services and fraud prevention.
  • Cookies and Tracking Technologies: To enhance user experience and provide personalized content.

1.3 Information from Third Parties

We may receive additional information from third-party services, such as:

  • Payment processors (e.g., transaction details).
  • Social media platforms (when you sign in via social accounts).

2. How We Use Your Information

We use the information we collect to:

  1. Provide, maintain, and improve our platform and services.
  2. Personalize your learning experience by tailoring content and recommendations.
  3. Process payments and manage subscriptions.
  4. Communicate with you about your account, updates, and promotional offers.
  5. Monitor platform usage, troubleshoot issues, and enhance security.
  6. Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

3.1 With Service Providers

We may share your information with trusted third parties to provide essential services, including:

  • Payment processing (e.g., Paystack, Stripe).
  • Cloud storage and hosting services.
  • Email communication platforms.

3.2 For Legal Compliance

We may disclose your information when required to:

  • Comply with legal obligations or government requests.
  • Enforce our terms and conditions.
  • Protect our rights, property, or safety.

3.3 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you for research, analytics, or marketing purposes.

4. Data Security

We implement robust measures to protect your personal information, including:

  • Encryption of sensitive data (e.g., payment details).
  • Firewalls and intrusion detection systems to prevent unauthorized access.
  • Regular security audits and staff training on data protection.

Despite our best efforts, no security system is impenetrable. We encourage you to use strong passwords and secure devices.

5. Your Rights

Depending on your location and applicable laws, you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Update or correct inaccurate information.
  3. Deletion: Request the deletion of your personal data (subject to legal obligations).
  4. Restriction: Limit the processing of your data in specific circumstances.
  5. Data Portability: Obtain a copy of your data in a structured, machine-readable format.
  6. Objection: Opt out of certain types of data processing, such as direct marketing.

To exercise these rights, contact us at support@peculiared.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and account settings.
  • Analyze site usage and performance.
  • Provide targeted advertisements.

You can manage cookies through your browser settings. However, disabling cookies may limit certain features of the platform.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

8. Privacy for Minors

PeculiarEd is committed to protecting the privacy of minors. If you are under 18, you must obtain consent from a parent or guardian before using our services. We do not knowingly collect personal information from children without parental consent.

9. International Data Transfers

As PeculiarEd serves users worldwide, your data may be stored or processed outside your country of residence. We take steps to ensure that data transfers comply with applicable laws and maintain the highest security standards.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Significant updates will be communicated via email or platform notifications.

11. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your data is handled, please contact us:

  • Email: support@peculiared.com
  • Phone: +234 707 867 5763

12. Governing Laws

This Privacy Policy is governed by the laws of Nigeria and complies with relevant regulations such as the Nigeria Data Protection Regulation (NDPR) and applicable global data protection laws.